Privacy policy
Last update: December 27th, 2024
Introduction
Welcome to PDFORGE.
PDFORGE (“we”, “us”, or “our”) operates the website https://pdforge.com (the “Service”). This Privacy Policy outlines how we collect, use, and protect information resulting from your use of our Service.
By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.
Definitions
Service: The website https://pdforge.com operated by PDFORGE.
Personal Data: Information about a living individual who can be identified from that data.
Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Cookies: Small files stored on your device (computer or mobile device).
Data Controller: The entity that determines the purposes and means of processing Personal Data.
Data Processors (or Service Providers): Third parties that process Personal Data on behalf of the Data Controller.
Data Subject: Any living individual who is the subject of Personal Data.
User: The individual using our Service.
Information Collection and Use
We collect various types of information for different purposes to provide and enhance our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:
Email address
First name and last name
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing materials, or other information that may interest you. You may opt out of receiving these communications by following the unsubscribe link.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service via a mobile device.
This Usage Data may include information such as your computer’s IP address, browser type and version, the pages you visit on our Service, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.
When accessing the Service with a mobile device, this Usage Data may include information like your mobile device type, unique ID, IP address, operating system, browser type, unique device identifiers, and other diagnostic data.
Use of Data
PDFORGE uses the collected data for various purposes:
To notify you about changes to our Service
To allow participation in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information to improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues
To fulfill any other purpose for which you provide the data
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collection
To provide you with notices about your account or subscription, including expiration and renewal notices
To inform you about news, special offers, and general information about goods, services, and events similar to those you have already purchased or inquired about, unless you opt not to receive such information
For any other purpose with your consent
Retention of Data
We will retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We may retain and use your Personal Data to the extent necessary to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.
Usage Data is generally retained for a shorter period, except when used to strengthen security or improve functionality, or when legally obligated to retain it for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States for processing.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
PDFORGE will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will occur to an organization or country without adequate controls in place.
Disclosure of Data
We may disclose personal information that we collect or you provide:
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
Other Cases:
To service providers and other third parties we use to support our business
To fulfill the purpose for which you provide it
With your consent in other cases
Security of Data
The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have certain rights under GDPR regarding your personal data. We aim to assist you in exercising these rights, which include:
Accessing, updating, or deleting your personal data.
Correcting inaccurate or incomplete information.
Objecting to our processing of your data.
Restricting the processing of your data.
Requesting a copy of your data in a structured format.
Withdrawing your consent where applicable.
You may contact us at support@pdforge.com to exercise your rights. We may require identity verification before responding. Note that some data is necessary to provide our services, and its deletion may limit functionality.
For further details, contact your local data protection authority.
Your Data Protection Rights Under the California Consumer Privacy Act (CCPA)
If you are a California resident, the CCPA grants you rights concerning your personal data. These include:
Accessing Your Data: Request the categories of data we collect, its purpose, and any third parties with whom it is shared.
Deleting Your Data: Request deletion of your personal data from our records.
Opting Out of Data Sale: While we do not sell personal data, you can request confirmation.
To exercise these rights, email us at support@pdforge.com. Please note, deleting your data may impact certain services.
The CCPA is effective as of January 1, 2020. For more information, visit the official California Legislative Information website.
Service Providers
We may engage third-party companies to assist with our services, including but not limited to:
Delivering and improving our services.
Analyzing usage data.
These providers access your personal data only as necessary and are bound by confidentiality agreements.
Analytics
We use analytics tools to understand how our services are used, including:
Google Analytics
Tracks and reports website usage. For more on Google’s data practices, visit Google Privacy Terms.
Mixpanel
Analyzes user interactions. You can opt out at Mixpanel Opt-Out. For more details, see Mixpanel Terms of Use.
Payments
For paid services, we rely on third-party payment processors that adhere to PCI-DSS standards. Your payment data is processed directly by them and not stored by PDFORGE.
Our payment partner:
Stripe: Privacy Policy
Links to Other Websites
Our services may link to third-party websites. We are not responsible for the content or privacy practices of external sites. Review their privacy policies before engaging with them.
Children’s Privacy
Our services are not designed for users under 18. We do not knowingly collect personal data from children. If you believe we have received such data, contact us immediately to ensure its removal.
Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date. In significant cases, we may notify you via email or a prominent notice on our website.
Contact Us
For questions about this Privacy Policy, contact us at support@pdforge.com.